Clear terms, honestly set out.

This website is operated by Taxopedia Limited, a company registered in Northern Ireland (company number NI668902) with its registered office at Ground Floor, Gallery Building, 65-69 Dublin Road, Belfast, BT2 7HG. You can reach us at hello@taxopedia.co.uk.

In these terms, “we”, “us” and “our” mean Taxopedia Limited, and “you” means the person or business using this website, subscribing to a plan, or engaging us for a one-off piece of work.

We are supervised by HMRC for anti-money-laundering purposes under reference XVML00000213892, and registered with the Information Commissioner's Office under ZC176378.

These terms do three jobs, and it is worth being clear about which is which:

1. Using this website. The guides, calculators and checkers here are free to use, and the sections below on general information, tools, acceptable use and intellectual property apply to everyone who visits.

2. Subscribing to a plan. If you take one of our monthly plans, these terms form the contract for that subscription — what you pay, when it renews, and how either of us can end it.

3. Engaging us for a one-off piece of work. Not everything we do is a monthly plan. A single tax return, a capital gains calculation, a set of accounts or a piece of advisory work is usually agreed as a one-off engagement for a fixed fee. These terms apply to that work too — the sections on identity checks, your 14-day right to change your mind, what you can expect from us, our liability and complaints all read across, with your engagement letter setting the scope, the fee and when it is payable. Where these terms speak of a subscription or a plan, read them as applying to your engagement.

Your engagement letter governs the work. The professional services we carry out for you — the scope, our responsibilities and yours — are set out in a separate engagement letter that we agree with you before the work starts. Where your engagement letter and these terms differ about the work, the engagement letter wins.

The content on this website — including our guides, the “niche” pages, Making Tax Digital information and any assistant responses — is provided for general information only. It is not tax, accounting, legal or financial advice, and it does not take account of your particular circumstances.

Tax rules change and depend on the details of each situation. You should not act, or refrain from acting, on anything you read here without taking advice on your own facts. Advice you can rely on is what an engagement with us is for.

This site offers free tools such as an accounts-due checker, a VAT registration tracker, a tax set-aside calculator, a residence checker, a Making Tax Digital readiness checker, a currency converter and an “Ask Taxopedia” assistant. They are there to give you a rough, indicative picture.

An estimate is not a calculation.Company deadline lookups query the public Companies House register, and where a live figure is not available a tool may show an illustrative example. The “Ask Taxopedia” assistant is a guided demonstration and its answers are not personal advice. Please confirm anything that matters with us before you rely on it.

Our monthly plans are Personal Tax Returns at £40, Self-Employed at £100, Limited Company at £200 and VIP at £350, each per month. What each plan includes is listed on our pricing section.

The price you see is the price you pay. There are no set-up fees, joining fees or exit fees, and no VAT is added — Taxopedia Limited is not VAT registered. If a piece of work falls outside your plan, we will tell you what it costs and get your agreement before we do it. We will never add a charge you have not agreed.

We may change our prices, but not without telling you. We will give you at least 30 days' notice by email before a new price applies to your subscription, and you are free to cancel before it takes effect.

When you choose a plan you are taken to our payment provider, Stripe, to enter your details and confirm the monthly price. Selecting a plan is your offer to subscribe. A contract between us is formed when we email you to confirm your subscription — not before. If we cannot take you on, we will tell you and refund any payment in full.

Your subscription is a rolling monthly contract. It renews automatically each month, on the anniversary of the day you subscribed, until you or we cancel it. There is no minimum term and no tie-in.

We take payment by card through Stripe. We do not see or store your full card details. If a payment fails, we will let you know and try again; if it keeps failing, we may suspend the service until it is resolved.

As an accountancy practice we are required by the Money Laundering Regulations to identify and verify our clients before we act. Once you subscribe, or once you instruct us on a one-off piece of work, we will send you a secure link to complete an identity check — it takes a few minutes — and an engagement letter setting out exactly what is included, our responsibilities and yours.

If those checks cannot be completed, we cannot act for you. In that case we will cancel your subscription or engagement and refund everything you have paid, in full. You do not lose money because a check we are obliged to carry out could not be completed.

If you are a consumer (that is, you are buying for purposes mainly outside a business), this is your statutory right to cancel a distance contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. We give business customers the same 14-day right by contract, so you do not have to work out which one you are.

If we have not started work, you get a full refund — and because work only begins after your identity check and engagement letter, that is normally the case.

If you ask us to start within those 14 days and we do, and you then cancel, we may keep a proportionate amount for the work actually done up to the point you told us — and refund the rest. We will always show you how any such amount is worked out. We will not charge you for work you did not ask us to start early.

You may use the standard cancellation form below if you prefer, but you do not have to — an email is fine.

You can cancel at any time, for any reason. Email hello@taxopedia.co.uk and we will stop your billing. There are no exit fees and no notice period.

Cancelling stops the next payment. Your plan then runs to the end of the month you have already paid for, and we will finish anything already in hand and agreed. Months you have already paid for are not refunded, other than under the 14-day right above or where the law otherwise entitles you to a refund.

A one-off engagement does not renew and there is nothing to cancel. It ends when the work is finished. If you decide part-way through that you no longer want it done, tell us and we will stop; you would then be charged for the work actually carried out up to that point, and we will show you how the figure is worked out.

We will also help you leave properly: on request we will hand over your records and provide the usual professional information to your new accountant.

We may end your subscription by giving you 30 days' notice, and we will refund any period you have paid for but not received. We may end it immediately if we are required to by law or our professional obligations, if payment fails repeatedly, or if the relationship has broken down (for example, abusive behaviour or being asked to do something improper).

We will carry out our services with reasonable care and skill. That duty is your right under the Consumer Rights Act 2015 and nothing in these terms takes it away.

To do the work we depend on you: giving us complete and accurate information, in good time, and telling us when something changes. Filing deadlines are fixed by HMRC and Companies House, not by us. If information arrives too late for us to meet a deadline, we will tell you as soon as we can — but we cannot be responsible for a penalty caused by information we did not have.

We are not a substitute for your own judgement about your business, and we do not provide regulated investment advice.

Please tell us. Email hello@taxopedia.co.uk with the details and we will acknowledge your complaint within 5 working days and give you a full response within 20 working days. If we need longer, we will tell you why and when to expect an answer.

We would much rather put a problem right than argue about it. If we cannot resolve it between us, you keep all of your legal rights.

Some liability can never be excluded, and we do not try to. Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for our duty to perform our services with reasonable care and skill, or for anything else the law does not allow us to limit.

Beyond that, our liability to you is limited to £100,000 for any one claim, and £100,000 in total for all claims arising from the same act, omission or connected series of them. We hold professional indemnity insurance. We are not liable for loss that was not foreseeable to both of us when we started — loss that was not an obvious consequence of us getting something wrong and that you had not told us about. If you tell us a particular loss is at stake, it becomes foreseeable, and this does not apply to it.

The free tools and general information on this website are provided “as is”. We take care with them, but we cannot guarantee they will always be available, error-free or current — that is what a formal engagement, with its own terms and insurance behind it, is for.

How we collect and use personal information — including what we must keep for anti-money-laundering purposes — is set out in our Privacy Policy. Payments are processed by Stripe, and call bookings by Calendly, each of which handles your data under its own terms.

You may use this website for lawful, personal and business purposes. You agree not to misuse it — for example by attempting to gain unauthorised access, placing an unreasonable load on our tools or the underlying public APIs, scraping the site at scale, or using it in any way that breaks the law or infringes someone else's rights.

The content, design, branding and tree mark on this website belong to Taxopedia Limited or our licensors. You are welcome to read and share our public pages, but you may not copy, republish or reuse our content commercially without our permission.

Where we link to third-party websites — such as GOV.UK, Companies House or the ICO — we do so for your convenience. We are not responsible for the content, accuracy or availability of sites we do not control.

We may update these terms. The date at the top shows when they were last revised, and the version that applies to your use of the site is the one published here at the time.

If we change the terms of your subscription in a way that affects you, we will give you at least 30 days' notice by email, and you may cancel before the change takes effect if you do not accept it.

These terms are governed by the law of Northern Ireland, and any dispute is subject to the jurisdiction of the courts of Northern Ireland. If you are a consumer living elsewhere in the UK, you keep the benefit of any mandatory consumer protections of the law of the part of the UK where you live.

Questions about these terms? Email hello@taxopedia.co.uk and a real person will answer.